Privacy Policy

Claiborne's Thriftway is concerned about privacy issues and wants you to be familiar with how Claiborne's Thriftway collects, uses and discloses information. This Privacy Policy describes our practices in connection with information that we collect through the websites, software applications, social media, other online properties, and services.

This Privacy Policy does not apply to websites, software applications, and other online properties and services owned or operated by third parties which are not branded with our logos; and any other collection, use or disclosure of data other than via the Services.

If you have any questions about this Privacy Policy, please contact us via contact form.

Personal Information

Personal Information We May Collect

"Personal Information" is information that identifies you as an individual or relates to an identifiable person, which may include:

  • Your Name

  • Your Postal address (including billing and shipping addresses)

  • Your Telephone number

  • Your Email address

How we might collect personal information

Claiborne's Thriftway and our service providers may collect Personal Information in a variety of ways, including:

  • Through the Services: We may collect Personal Information through the Services, e.g., when you sign up for a newsletter, participate in a promotion or event, or follow us on social media.

  • From Other Sources: We may receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; people with whom you are friends or otherwise connected on social media platforms; and other third parties.  In addition, we may supplement the Personal Information that you provide us and/or the Other Information we collect from you with demographic, social, and other information about you that we receive from other sources, both online and offline, which may include information that we collect or have collected in connection with loyalty programs and/or in-store transactions, promotions or events, or recipes. 

How we may use personal information

  • To respond to your inquiries and fulfill your requests, such as to send you newsletters, announcements, coupons, weekly ads, and notifications.

  • To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.

  • To present you with coupons and other offers.

  • To send you information and marketing communications that we believe may be of interest to you.

  • To personalize your experience by presenting products and offers tailored to you.

  • To allow you to participate in sweepstakes, contests, and similar promotions, as well as store or community events, and to administer these activities.

  • To facilitate social sharing functionality.

  • For our business purposes, such as data analysis; audits; fraud monitoring and prevention; developing new products; enhancing, improving, or modifying our products and services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

How personal information may be disclosed

  • To our third-party service providers who provide services such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, text messaging, auditing, and other services.

  • To third party businesses offering goods and services via the Services. We work closely with third party businesses to offer products and services to you. In some cases, these businesses may sell offerings to you via the Services.

  • To identify you to anyone to whom you send messages through the Services.

  • To joint marketing partners for you to participate in joint marketing promotions.

  • By you, when you post a review or when you post on message boards, chat, profile pages, blogs, or other services to which you are able to print or post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users of the Services and to the general public. We urge you to be very careful when deciding to disclose any information on such services.

How we may collect other information

  • Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the app) you are using. We use this information to ensure that the Services function properly.

  • Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers use the information for security purposes, to recognize your computer when you return to the Services, to facilitate navigation, to display information more effectively, and to personalize your experience while using the Services. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Services. We may also use cookies in online advertising to track responses to our advertisements. We do not track your use of third-party websites or services.

  • Using third-party analytics providers: We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies and similar technologies to analyze how users use the Services, compile statistical reports on Services activity, and provide other services related to the Services. Google may also collect information about Services' visitors' use of other websites. 

  • Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with the Services to, among other things, track the actions of users (including email recipients), measure the success of our marketing campaigns, and compile statistics about use and response rates.

  • Using social media and other similar technologies: Certain information may be collected when you use one of our hashtags, like us, or otherwise interact with us through social media platforms. We will use this information in accordance with this Privacy Policy.

  • IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet service provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as identifying your general location, calculating usage levels, helping diagnose server problems, and administering the Services.

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